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1. Introduction

At Emerald Lake RV Resort, we respect your privacy and are committed to protecting your personal information. Privacy means your right to control your personal data and how it is used .

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or stay with us.

2. Information We Collect

We may collect the following information:

• Name, phone number, and email address
• Booking and reservation details
• Payment-related information (processed securely via third-party providers)
• Device and browsing data (IP address, browser type, cookies)

3. How We Use Your Information

We use your information to:

• Process reservations and respond to inquiries
• Provide customer support
• Improve our website and services
• Send updates, confirmations, or promotional offers (only if consented)

4. Cookies & Tracking Technologies

Our website may use cookies to:

• Improve user experience
• Analyze traffic and usage
• Remember your preferences

You can disable cookies through your browser settings.

5. Sharing of Information

We do not sell your personal information.

We may share data with:

• Payment processors
• Booking platforms
• Legal authorities when required

6. Data Security

We implement reasonable security measures to protect your data from unauthorized access, misuse, or disclosure.

7. Your Rights (U.S. Users)

Depending on your location, you may have the right to:

• Access the personal data we hold
• Request corrections or deletion
• Opt out of marketing communications

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

10. Contact Us

For any privacy-related questions:

Email: stay@emeraldlakerv.com
Phone: +1 229-254-0646